The new Snapchat interface under fire from critics
An interface that is more accessible
This was announced in November, to address a major issue for the preferred application of adolescents. After having experienced impressive growth, the number of new users has indeed begun to slow down: Snapchat felt that its interface, at the grip sometimes difficult for novices, should be redesigned to become more accessible, and not discourage the new arrivals.
The application then promised in a blog post "a brand new version of Snapchat that revolves around your friends and is fully customized."
"So far, social networks have always mixed photos and videos of your friends and content created by publishers or professional designers. This deliberately fuzzy border represents an interesting experience on the Internet, but it also has many disadvantages, such as "news" unfounded or invented from scratch and shared on a large scale, or the fact of feeling obliged to give oneself performing in front of his friends instead of expressing himself. "
Snapchat chose to separate anything that was "interacting" with friends of users from "outside sources". In practice, this means that the chats and stories of friends are found in the same tab, accessible on the left side of the application, while the stories of other personalities or publishers like the media are grouped on the right. An update installed gradually on users' smartphones for a few weeks, and that has displeased many.
A petition signed by 675,000 people
Many Internet users have asked Snapchat to go back. A petition to this effect, published on the website Change.org, was signed by more than 675,000 people in one month - a figure that continues to grow. Its author explains that the update supposed to make the application easier to use actually contains "a lot of features that make it more complicated".
Others also regret the highlighting on the platform stories personalities, especially from the reality TV community
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